FAQs

 

What types of products do you offer?

Lunar Creation specializes in a curated selection of stylish accessories, including 925 silver plated earrings and elegant bamboo wood watches. Each product is designed to blend contemporary aesthetics with high-quality materials.

How do I care for my jewelry?

To maintain the quality of your jewelry, it is recommended to avoid exposure to harsh chemicals and moisture. Store your pieces in a dry place and clean them with a soft cloth to preserve their shine and integrity.

What materials are used in your products?

Our products are crafted from high-quality materials, including 925 silver plating for our earrings and sustainable bamboo wood for our watches. These materials are chosen for their durability and aesthetic appeal.

Do you offer international shipping?

Yes, we provide international shipping options to ensure that our stylish accessories can reach customers worldwide. Shipping costs and delivery times may vary based on the destination.

What is your return policy?

We prioritize customer satisfaction. If you are not completely satisfied with your purchase, you may return it within a specified period for a refund or exchange. Please refer to our return policy for detailed information.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor the status of your shipment through our designated carrier's website.

Are your products suitable for sensitive skin?

Our 925 silver plated earrings are designed with sensitivity in mind. However, individuals with specific metal allergies should exercise caution and consider consulting with a dermatologist before wearing any jewelry.

Can I customize my order?